Retail Team Member – Elizabethtown Sports Park

About the role

The Retail Team Member is responsible for providing great customer service in our merchandise and pro shop area. This position helps create lasting memories of the tournament and event experience. Individuals are expected to maintain a pleasant and friendly demeanor with everyone.

Responsibilities

• Answering inquiries and providing excellent customer service
• Proper use of point-of-sale software
• All opening and/or closing duties
• Maintain organized displays and desk area
• Perform basic mathematical computations
• Communicate with the public in a tactful, polite, and friendly manner

Requirements

• Flexible work schedule (e.g. nights, weekends, holidays)
• Excellent communication skills, both verbal and written
• Able to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Able to multi-task and prioritize
• Must remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, and fellow team members
• Must work well with others
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and wellbeing of others
• Must be 16 years of age or older

Qualifications

• Must comply with safety and health code standards
• The facility has intermittent noise
• Must wear proper uniform

Skills

• Customer service skills
• Mathematical computations
• Communication skills
• Organizational skills
• Multi-tasking ability
• Stress management
• Teamwork

Benefits

N/A

Pay

$10 - $15 per hour

Schedule

N/A