Retail Team Member

About the role

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England, and ranked within the top 10 largest car wash chains in the country.

Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customers’ needs are met every step of the way. We empower our team members to step outside the box to ensure we offer best-in-class service to all customers each and every day.

Responsibilities

• Work a flexible schedule as needed
• Communicate verbally and in writing with management on store operations in a timely manner, especially changes or items that may adversely affect store operations
• Interact with customers in a friendly, professional manner
• Prepare a shift report at the end of the shift per company guidelines
• Provide the best customer experience to every customer
• Greet every customer with a smile and sincere greeting
• Suggest possible purchases to customers and promote specials
• Assume full responsibility for execution of the customer service program at the site level
• Minimize safety risks to employees, customers, and suppliers
• Assure all environmental and hazardous material regulations are strictly enforced
• Maintain safety and security of the store; document any accidents or incidents
• Manage maintenance of the customer environment inside and around the perimeter of the store
• Operate all assigned equipment safely and efficiently
• Support implementation of the Safety and Health program
• Promptly report workplace accidents, injuries, incidents, or illnesses
• Complete the new employee safety orientation procedure
• Perform general housekeeping duties as needed

Requirements

• Must be 18 years of age or older
• Read, understand, and write English at the eighth-grade level
• Ability to validate identification prior to selling tobacco and/or alcohol (as required under regulations)
• Can lift up to 30 pounds and carry cases of milk cartons, soft drinks, beer, and juice containers using proper lifting techniques
• Ability to remain calm and respond according to policies and procedures in emergencies
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store)
• Ensure physical maintenance, safety, cleanliness, and attractiveness of all store facilities
• Must be able to lift up to 50 pounds at times
• Must be able to traverse and access all areas of the store
• Prolonged periods of standing
• Prolonged periods sitting at a desk and working on a computer

Schedule

Part-time, 2nd shift (2:00 PM – 10:00 PM). Must be able to work a flexible schedule as needed.

Pay

Starting rate: $16.00 per hour.

Benefits

• Medical, dental, and vision coverage
• 401(k) savings plan
• Paid time off
• Paid holidays
• Company-paid life insurance
• Disability benefits
• Employee assistance programs
• Tuition assistance
• Voluntary benefit offerings

Benefits eligibility and plan provisions are subject to program terms.