Retail Team Lead/Shift Manager

Your Role as a Store Team Lead

As a vital part of our team, you will:

• Oversee daily store operations to ensure everything runs smoothly.
• Inspire and motivate team members to meet and exceed goals.
• Jump in where needed—running the cash register, organizing merchandise, or monitoring store performance metrics.

Why Join Goodwill?

At Goodwill, you won't just be taking on a job—you'll be making a difference. By becoming part of our mission to empower individuals on their journey to independence, you'll play a vital role in helping us deliver life-changing programs to our community.

Benefits

• Full-time hours
• Generous paid time off
• Paid holidays
• Medical, dental, and vision coverage at a fraction of the premium cost
• Retailer retirement planning with a company match
• Life insurance and disability insurance at no cost
• Employee assistance program
• Employee discount

What We're Looking For

• A minimum of 6 months of experience in a leadership role
• A high school diploma or GED
• Exceptional customer service and teamwork skills

About the Role

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated and enthusiastic full-time Store Team Lead/Shift Manager to help drive success at our Mentor retail store.

Qualifications

To succeed as a Store Team Lead, you'll need:

• A minimum of 6 months of experience in a leadership role
• A high school diploma or GED
• Exceptional customer service and teamwork skills