Retail Team Lead - Auburn Retail Store (Spr '26)

Responsibilities

• Ensures proper maintenance, reporting and management of the store’s financial assets such as, cash register tills, cash deposits and the change fund.
• Supervises team members to ensure they provide customers with the best service experience.
• Delegates tasks and duties for all store team members.
• Creates an environment that allows team members to achieve their expectations, goals, and performance measures.
• Mets or exceeds daily retail store goals.
• Develops relationships with donors and customers.
• Aids customer with purchases and pricing.
• Ensures the sales floor layout is customer friendly.
• Checks pricing to ensure policies and proper formats are utilized.
• Aids in understanding item pricing and “color of the week”.
• Aids with hiring and onboarding of new team members.
• Understands and practices all safety requirements.
• Performs other duties as assigned by Store Manager.

Requirements

• High School Diploma or General Education Degree (GED).
• Two years of supervisory experience leading a team.
• Basic math skills.
• Basic computer skills.
• Prior experience working in a retail or customer service-related environment.
• Cash handling experience.
• Warehouse experience, preferred.

Qualifications

• Must be available to work any shifts Monday through Sunday.

Skills

• Customer service skills.
• Team leadership.
• Financial management.
• Inventory management.
• Store operations.

Benefits

• A competitive benefits package including paid time off (PTO), medical, dental, vision, and life insurance.
• A 401(k) with a company match.

Pay

• Average 32-40 hours per week.

Schedule

• Fluctuates based on business needs, (i.e., seasonal changes, donation volumes, etc.).
• Fluctuates based on store location.
• Available to work any shifts Monday through Sunday.