Retail Support Merchandiser

About the Role

Winston Retail is looking for motivated, detail-oriented retail professionals who thrive in both relationship-building and hands-on merchandising environments. This role combines ongoing store support with project-based merchandising initiatives, giving you the opportunity to make a direct impact on the customer's experience while representing leading retail brands. The ideal candidate is a self-starter who enjoys working independently, building strong partnerships with store teams, and executing merchandising projects with accuracy and excellence.

Key Responsibilities

• Stock, replenish, and merchandise products to maintain brand standards and in-store presentation
• Execute merchandising projects, displays, resets, and promotional initiatives with precision and attention to detail
• Build and maintain strong relationships with store management and associates
• Ensure planogram compliance and maintain product placement standards
• Complete store visit reports, including photos and detailed feedback, using mobile reporting tools
• Effectively communicate opportunities, challenges, and project updates
• Manage schedules and assigned store visits to ensure deliverables are completed on time
• Maintain a high level of quality, professionalism, and accountability across all assignments
• Support large-scale merchandising and retail execution initiatives as needed

Note: The duties and responsibilities of this role may vary based on project requirements and client needs.

Qualifications

• Strong communication and relationship-building skills
• Ability to work independently while also collaborating with cross-functional teams
• Excellent organization, time management, and accountability
• Detail-oriented with a strong eye for merchandising and visual presentation
• Comfortable using smartphones, handheld devices, and reporting applications
• Adaptable and flexible in a changing retail environment
• Results-driven with a commitment to delivering exceptional execution and customer experiences
• Experience in retail, merchandising, or consumer packaged goods preferred
• Previous customer service or sales experience preferred
• Planogram experience is a plus

Requirements

• Ability to stand, walk, bend, climb, and move throughout the retail environment for extended periods
• Frequent lifting/carrying up to 35 lbs
• Ability to lift objects and products up to 50 lbs
• Ability to lift heavy objects up to 100 lbs with assistance
• Ability to move merchandise, fixtures, and displays as required
• Comfortable working in a variety of retail store environments
• Must be willing and able to work in cold environmental conditions (i.e., refrigerated and freezer sections of retail stores) for limited periods of time
• Smartphones are required for reporting:
  • iOS: Use an iPhone 11 or newer
  • Android: Use a 2020 or newer device with an OS no more than four versions behind the latest

Pay

$16-$18 per hour (rate based on market and relevant experience)

Benefits

• Competitive hourly rate
• Paid online training
• Flexible schedules
• Wellness benefits
• Opportunities for advancement

Schedule

Monday-Friday (weekends optional). Hours vary per project.