Retail Support Center Agent

We connect great people to great opportunities. Explore the possibilities and start your success story here.

About the role

Explore various career paths within Fifth Third, including Consumer Banking, Commercial Banking, Business Enablers, Consumer Lending, Information Technology, Commercial Payments, and Wealth & Asset Management. Each division offers unique opportunities to grow and contribute to the company's success.

Responsibilities

• Support the customer through all stages of the lending process in Consumer Lending.
• Optimize payments and cash flow, enhance reporting and liquidity, and mitigate risk in Commercial Payments.
• Lead the industry in efficiently delivering solutions and services in Information Technology.
• Provide customized, tailored wealth management solutions in Wealth & Asset Management.

Requirements

• Exceptional customer service and solutions are the hallmarks of Fifth Third’s Consumer Bank.
• Subject-matter expertise to assess and meet client needs in Commercial Banking.
• A relationship team to deliver banking, cash management, and other financial services to large and middle-market businesses.
• Resilient, secure products and services that balance business needs with industry and regulatory requirements in Information Technology.
• Thoroughly understand every client's unique needs, goals, and objectives in Wealth & Asset Management.

Qualifications

• Experience in financial services or related fields.
• Strong problem-solving skills and ability to innovate.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Skills

• Customer service and solution-oriented mindset.
• Technical proficiency in Information Technology roles.
• Strategic thinking and client relationship management.
• Leadership and management skills in Business Enablers and Wealth & Asset Management.

Benefits

Explore a world where the opportunity to thrive is available to us all. We strive to provide a world-class work environment, competitive pay, and comprehensive benefits.

Pay

Competitive compensation packages are offered based on experience and qualifications.

Schedule

Flexible schedules are available to accommodate your needs.

Benefits

Comprehensive benefits package includes health insurance, retirement plans, and paid time off.

Company Culture

At Fifth Third, we believe in creating a world where the opportunity to thrive is available to us all. We are committed to fostering a culture of inclusivity, innovation, and excellence.