Retail Supervisor-The Promenade at D'iberville

About the role

The Retail Supervisor at The Promenade at D'iberville is responsible for leading a team to deliver exceptional customer experiences, manage operations, and drive sales performance.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Manage customer experience, vendor relationships, and store maintenance.
• Support action plans to improve results and execute operational activities.
• Lead opening and closing routines, including bank deposits and shipment receipt.
• Set direction and goals for associates.
• Provide individual and team performance feedback and recommendations.
• Create exceptional in-store customer experiences.
• Train, coach, and motivate associates.
• Ensure safety and adhere to company policies.
• Deliver sales, customer experience, and operational results in a fast-paced environment.

Requirements

• Prior experience in a supervisory role, preferably in a retail setting.
• Proven experience delivering sales, customer experience, and operational results.
• Ability to foster a customer-focused selling culture.
• Effective communication skills and the ability to provide in-the-moment coaching.
• Ability to de-escalate store and customer situations effectively.

Qualifications

• High school diploma or relevant work experience.

Skills

• Customer service skills.
• Leadership abilities.
• Teamwork and collaboration.
• Problem-solving skills.

Benefits

• Career Development
• Medical, Dental, and Vision Benefits
• 401(k) Plan
• PTO
• 40% Discount
• Parental Leave
• Fun Stores

Pay

$17.00 per hour

Schedule

Variety of shifts including evenings, weekends, and holidays.