Retail Supervisor -Part Time

About the role

As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged team members.

Responsibilities

• Lead and model a customer first culture across all roles
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes
• Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals
• Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined
• Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensure first quality standards for all merchandise
• Communicate daily sales goals to all team members and drive action through Chat Ins/Chat Outs
• Observe individual team member performance and enforce action plans for improvement through weekly performance discussions using customer reviews and mystery shops
• Assist in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days
• Other duties as assigned

Qualifications

• High School Diploma or degree
• Two-four years prior retail management experience in an apparel or specialty store environment
• Prior experience with a computerized POS system

Physical demands

• Stand, walk, and sit for extended periods of time
• Reach for tools and objects with hands and arms
• Climb stairs
• Stoop, kneel, crouch, or crawl
• Talk to and hear customers
• Occasionally lift up to 25 pounds
• See up close and at a distance, as well as use peripheral vision and depth perception
• Look at, read, and use a computer and all other electronic devices for long periods of time

Benefits

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet – Get Paid Early!
• Referral Incentive Program
• Generous Dream Maker Discount After First Pay Period
• Vision Care
• Supplemental Insurances - Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

This response is AI-generated, for reference only.