Retail Supervisor - Full Time (Lehi, UT)
PUMA Group · Lehi, UT · 1 mo ago
Customer ServiceFull-time
We need to output HTML fragment with sections: only include sections with real specific content. The posting includes: About the role? Not explicitly but there is description: "SPEED & SPIRIT..." maybe that's about company values. Could treat as "About the role" or "About PUMA"? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections have content.
We have:
- Intro: "SPEED & SPIRIT is what we look for in our candidates..." That's about values, maybe "About the role" or "Company overview". Could be "About the role". We'll include that as a paragraph.
- Then "YOUR MISSION:" followed by bullet-like sentences separated by commas? Actually it's a long sentence with commas. We need to extract responsibilities. It lists many duties. We'll put under
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections have content.
We have:
- Intro: "SPEED & SPIRIT is what we look for in our candidates..." That's about values, maybe "About the role" or "Company overview". Could be "About the role". We'll include that as a paragraph.
- Then "YOUR MISSION:" followed by bullet-like sentences separated by commas? Actually it's a long sentence with commas. We need to extract responsibilities. It lists many duties. We'll put under Responsibilities
with - each duty.
- Then "YOUR TALENT:" followed by requirements: experience, skills, abilities. That's qualifications/requirements/skills. We'll split maybe into Requirements and Skills. The instruction says we can have sections like Requirements, Qualifications, Skills. We need to decide based on content.
The talent list includes: "1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear), Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups, Strong team player, Excellent communication skills, Ability to learn quickly, Computer skills, basic know-how about MS Office programs, and retail software The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly."
We could put under
Requirements
for experience and maybe Skills
for abilities. But we need to avoid thin sections. Perhaps combine into one Qualifications
covering both experience and skills. The instruction: prefer a few substantive sections over many thin ones. So we could have: About the role, Responsibilities, Qualifications, Pay (since pay is specified), Benefits (maybe not specified? It says "+ Bonus + Benefits (Benefit Summary Full Time)" but no detail. That's vague; we should not create Benefits section unless posting actually states them. It mentions Benefits but no detail; that's likely placeholder. So we should not include Benefits.
Pay: "The base pay for this position is $21.00 - $24.00 + Bonus + Benefits (Benefit Summary Full Time) Pay may vary depending on job-related knowledge, skills, and experience." That's specific pay range. So we include Pay section.
Schedule: "Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position." That's schedule info. So include Schedule.
We should not include EEO boilerplate etc.
Thus sections: About the role (intro), Responsibilities, Qualifications, Pay, Schedule.
Now we need to extract content precisely, preserving all substantive info, not inventing.
Let's parse responsibilities from "YOUR MISSION:" text.
The text: "Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,Responsible for handling and processing incoming and outgoing merchandise,Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,Responsible for maintaining a safe, healthy and compliant working and shopping environment,Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position."
Note the last part about schedule is also in responsibilities but we already have schedule section; but we can keep it there as part of responsibilities? However schedule is also a separate section; we might duplicate. Better to keep schedule separate and remove from responsibilities. The responsibilities list includes that sentence; we could keep it there but then schedule section would be duplicate. The instruction: preserve ALL substantive information; do not invent or summarize away detail. If we remove it from responsibilities, we lose that detail. But we could keep it in responsibilities and also have schedule section with same info? That would duplicate. Better to keep it only in schedule section and remove from responsibilities? But then we lose that detail from responsibilities. However the schedule detail is also a responsibility; but we could keep it in responsibilities and not have schedule section? But schedule is specifically mentioned; we could include schedule section with that detail and keep responsibilities without that sentence. However we would be omitting that sentence from responsibilities, which is substantive info. The instruction says preserve ALL substantive information. So we need to keep that sentence somewhere. If we put it in schedule section, we still preserve it. So we can omit it from responsibilities and include in schedule. That's fine as long as we keep the info.
Thus responsibilities list will exclude the schedule sentence.
Now parse responsibilities items separated by commas? Actually each item ends with a comma before next item, but some have semicolons. We'll split by commas that separate items, but need to be careful not to split inside phrases. Let's manually list:
1. Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
2. Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
3. Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees
4. Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
5. Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
6. Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts
7. Responsible for handling and processing incoming and outgoing merchandise
8. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
9. Responsible for maintaining a safe, healthy and compliant working and shopping environment
Note: #4 includes scheduling but we will move schedule details to schedule section; but #4 also includes payroll control and service driven scheduling. The schedule detail is about working non-traditional hours etc. That's separate. So we keep #4 as is (payroll control and service driven scheduling). Good.
Now schedule section: "Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position."
Now qualifications/talent: list:
- 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
- Proven ability to exceed sales goals
- demonstrated ability to reason through complex issues
- ability to present information to large groups
- Strong team player
- Excellent communication skills
- Ability to learn quickly
- Computer skills, basic know-how about MS Office programs, and retail software
- The ability to constantly walk and move about is required.
- Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
- Ability to lift/carry, push/pull up to 30 pounds regularly.
We could group into Qualifications section.
Now Pay section: "The base pay for this position is $21.00 - $24.00 + Bonus + Benefits (Benefit Summary Full Time) Pay may vary depending on job-related knowledge, skills, and experience."
We should keep that exactly.
Now About the role: The intro: "SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application."
We need to remove application instructions? The instruction says remove application instructions. The sentences about "Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application." That's application instructions. So we should remove that. Keep only the values part? The values part is about SPEED & SPIRIT etc. That's substantive. So About the role section will contain that paragraph.
Thus About the role: "SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine."
Now we need to output HTML fragment with headings and - for lists,
for prose.
We'll have:
About the role
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Responsibilities
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
- Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees
- Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
- Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts
- Responsible for handling and processing incoming and outgoing merchandise
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Responsible for maintaining a safe, healthy and compliant working and shopping environment
Qualifications
- 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
- Proven ability to exceed sales goals
- Demonstrated ability to reason through complex issues
- Ability to present information to large groups
- Strong team player
- Excellent communication skills
- Ability to learn quickly
- Computer skills, basic know-how about MS Office programs, and retail software
- The ability to constantly walk and move about is required
- Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision
- Ability to lift/carry, push/pull up to 30 pounds regularly
Pay
The base pay for this
Requirements
for experience and maybeSkills
for abilities. But we need to avoid thin sections. Perhaps combine into oneQualifications
covering both experience and skills. The instruction: prefer a few substantive sections over many thin ones. So we could have: About the role, Responsibilities, Qualifications, Pay (since pay is specified), Benefits (maybe not specified? It says "+ Bonus + Benefits (Benefit Summary Full Time)" but no detail. That's vague; we should not create Benefits section unless posting actually states them. It mentions Benefits but no detail; that's likely placeholder. So we should not include Benefits. Pay: "The base pay for this position is $21.00 - $24.00 + Bonus + Benefits (Benefit Summary Full Time) Pay may vary depending on job-related knowledge, skills, and experience." That's specific pay range. So we include Pay section. Schedule: "Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position." That's schedule info. So include Schedule. We should not include EEO boilerplate etc. Thus sections: About the role (intro), Responsibilities, Qualifications, Pay, Schedule. Now we need to extract content precisely, preserving all substantive info, not inventing. Let's parse responsibilities from "YOUR MISSION:" text. The text: "Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,Responsible for handling and processing incoming and outgoing merchandise,Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,Responsible for maintaining a safe, healthy and compliant working and shopping environment,Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position." Note the last part about schedule is also in responsibilities but we already have schedule section; but we can keep it there as part of responsibilities? However schedule is also a separate section; we might duplicate. Better to keep schedule separate and remove from responsibilities. The responsibilities list includes that sentence; we could keep it there but then schedule section would be duplicate. The instruction: preserve ALL substantive information; do not invent or summarize away detail. If we remove it from responsibilities, we lose that detail. But we could keep it in responsibilities and also have schedule section with same info? That would duplicate. Better to keep it only in schedule section and remove from responsibilities? But then we lose that detail from responsibilities. However the schedule detail is also a responsibility; but we could keep it in responsibilities and not have schedule section? But schedule is specifically mentioned; we could include schedule section with that detail and keep responsibilities without that sentence. However we would be omitting that sentence from responsibilities, which is substantive info. The instruction says preserve ALL substantive information. So we need to keep that sentence somewhere. If we put it in schedule section, we still preserve it. So we can omit it from responsibilities and include in schedule. That's fine as long as we keep the info. Thus responsibilities list will exclude the schedule sentence. Now parse responsibilities items separated by commas? Actually each item ends with a comma before next item, but some have semicolons. We'll split by commas that separate items, but need to be careful not to split inside phrases. Let's manually list: 1. Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards 2. Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service 3. Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees 4. Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers 5. Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager 6. Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts 7. Responsible for handling and processing incoming and outgoing merchandise 8. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities 9. Responsible for maintaining a safe, healthy and compliant working and shopping environment Note: #4 includes scheduling but we will move schedule details to schedule section; but #4 also includes payroll control and service driven scheduling. The schedule detail is about working non-traditional hours etc. That's separate. So we keep #4 as is (payroll control and service driven scheduling). Good. Now schedule section: "Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position." Now qualifications/talent: list: - 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) - Proven ability to exceed sales goals - demonstrated ability to reason through complex issues - ability to present information to large groups - Strong team player - Excellent communication skills - Ability to learn quickly - Computer skills, basic know-how about MS Office programs, and retail software - The ability to constantly walk and move about is required. - Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. - Ability to lift/carry, push/pull up to 30 pounds regularly. We could group into Qualifications section. Now Pay section: "The base pay for this position is $21.00 - $24.00 + Bonus + Benefits (Benefit Summary Full Time) Pay may vary depending on job-related knowledge, skills, and experience." We should keep that exactly. Now About the role: The intro: "SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application." We need to remove application instructions? The instruction says remove application instructions. The sentences about "Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application." That's application instructions. So we should remove that. Keep only the values part? The values part is about SPEED & SPIRIT etc. That's substantive. So About the role section will contain that paragraph. Thus About the role: "SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine." Now we need to output HTML fragment with headings and - for lists,
for prose.
We'll have:
About the role
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Responsibilities
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
- Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees
- Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
- Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts
- Responsible for handling and processing incoming and outgoing merchandise
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Responsible for maintaining a safe, healthy and compliant working and shopping environment
Qualifications
- 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
- Proven ability to exceed sales goals
- Demonstrated ability to reason through complex issues
- Ability to present information to large groups
- Strong team player
- Excellent communication skills
- Ability to learn quickly
- Computer skills, basic know-how about MS Office programs, and retail software
- The ability to constantly walk and move about is required
- Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision
- Ability to lift/carry, push/pull up to 30 pounds regularly
Pay
The base pay for this
for prose. We'll have:
About the role
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Responsibilities
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
- Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees
- Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
- Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts
- Responsible for handling and processing incoming and outgoing merchandise
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
- Responsible for maintaining a safe, healthy and compliant working and shopping environment
Qualifications
- 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
- Proven ability to exceed sales goals
- Demonstrated ability to reason through complex issues
- Ability to present information to large groups
- Strong team player
- Excellent communication skills
- Ability to learn quickly
- Computer skills, basic know-how about MS Office programs, and retail software
- The ability to constantly walk and move about is required
- Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision
- Ability to lift/carry, push/pull up to 30 pounds regularly
Pay
The base pay for this