Retail Supervisor - Full Time (Commerce, CA)

About the role

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.

Responsibilities

• Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through effective short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development and succession of high‑performing, results‑driven employees.
• Manage payroll control and service‑driven scheduling to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Achieve or exceed inventory and shrink goals; manage physical inventory counts.
• Handle and process incoming and outgoing merchandise.
• Comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Maintain a safe, healthy and compliant working and shopping environment.

Qualifications

• 1–2 years’ experience in a focused, customer‑service‑oriented retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals.
• Demonstrated ability to reason through complex issues.
• Ability to present information to large groups.
• Strong team player with excellent communication skills.
• Ability to learn quickly.
• Computer skills: basic know‑how of MS Office programs and retail software.
• Ability to constantly walk and move about; use of speaking, hearing, near and far acuity, depth perception, and field of vision is critical.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

Pay

Base pay: $23.81 – $26.81 per hour, plus bonus; actual pay may vary based on job‑related knowledge, skills, and experience.

Benefits

Eligible for bonus and full‑time benefits (see Benefit Summary).

Schedule

Required to work non‑traditional hours, including weekends, evenings, and holidays; overtime may be required.