Retail Supervisor Full Time

About the role

The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.

Responsibilities

• Responsible for recruiting, supervising and motivating employees. Developing them to deliver on our client's expectations.
• Train Events Specialists on company processes, policies, procedures, and position responsibilities.
• Ensure quality execution by conducting audits and work-withs of Event Specialists and develop event execution skills and knowledge while ensuring Food Safety practices are maintained.
• Communicates with store management about the upcoming events and the execution of past event in their store.
• Will be the point of contact for all events being conducted in the store. Assist Event Specialist with event kits, materials and tools as needed.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met.
• Reschedule events as needed in a timely manner to maximize our on-date, on weekend and total execution results.
• Responsible for sharing competitive knowledge and best practices with team.
• Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services.
• Maintain a clean, neat and orderly demo kitchen to ensure appliances are in working order and in good repair. Inspect company equipment on a regular basis to ensure proper maintenance.

Qualifications

• Associate Degree and/or Technical Diploma or one to two year's related experience and/or training; or equivalent combination of education and experience.
• Ability to use and navigate on a company provided computer and mobile device applications and internal systems.
• Proficient skills with MS Office Suite programs.
• A valid driver's license is required.
• A National Registry of Food and Safety certification required within 30 days of employment if not already certified.
• Local Food Handlers permit if required.
• This position has direct supervisory responsibilities with approximately 10 – 50 employees.
• Retail Store environment. Local travel may be required.
• The associate will be regularly required to: Stand; Walk; Use hands and fingers to handle or feel; Reach with hands and arms (including reaching overhead); Talk and hear; Visual ability to read instructions and perform events; Stoop; Kneel; Crouch; Climb (including use of a 6' ladder); Balance; Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds) (including some demos that require frequent lifting 50 pounds); Push and pull a wheeled demonstration cart fully laden with appliances, supplies and product; Prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves. Be in contact with cleaning supplies.
• English is the primary language skill; however, bilingual skills may be required based on business necessity.

Pay

$43,888.00/yearly