Retail Stylist

About the Role

Join the Splendid family where our love of softness drives all we do, from the fabric of our clothes to the moments we create in our stores, with our customers and in our communities. At Splendid we believe in bringing people together in good company and great conversation. We believe in taking time to enjoy the little things and celebrate the big things. We think that people should cherish every moment, live it up, laugh out loud, and play a little. We believe that home is where the heart is and that you should be able to bring a little piece of it with you everywhere. That's why what we create fits seamlessly into the lives of our customers. Splendid offers the opportunity to bring this vision to life in our stores.

Responsibilities

• Achieves individual sales goals and contributes to the overall store success.
• Delivers exceptional customer experiences and drives sales by styling and wardrobing each customer based on their needs.
• Sets the example for customer engagement that exceeds industry standards.
• Represents the brand in all interactions with customers and peers.
• Builds client relationships and generates excitement about our product through client outreach.
• Works with Store Manager to set goals for personal skill development.
• Assists the store Management team with non-selling operational tasks including:
  • Replenishing stock levels on the sales floor.
  • Maintaining organization of the store stockroom.
  • Assisting with execution and setup of sales and promotions.
• Helps to maintain a neat, clean, and well-presented store.
• Flexible and available to support scheduling needs of the business.
• Ensures Loss Prevention awareness to protect the store from internal and external loss.
• Adheres to company policies and procedures, standards and practices, regulatory compliance, and company directives including dress code and attendance.
• Supports directives from visuals, operations, and marketing groups to ensure proper execution.

Requirements

• Able to meet performance expectations.
• Strong communication and engagement skills.
• Effective verbal and written communication skills.
• High level of initiative and self-starter ability.
• Ability to accurately and efficiently operate cash register while following cash handling procedures.

Qualifications

• 1+ years of related professional sales experience in specialty or luxury retail and/or customer service experience.

Special Physical and/or Mental Requirements

• Repetitive hand motion while operating cash register or computer.
• Regularly interacts with the public in an often crowded and noisy interactive store environment.
• Standing required for entire work shift.
• Operate office equipment (i.e., computers, phone, fax, scanner, and copier).
• Must work weekend and night shifts.
• Climb ladders as needed.
• Bend, lift, open, and move product up to 50 pounds as needed.

Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets (such as dogs and cats), or using specialized equipment.