Retail Store Team Leader - Sugarloaf Mills

About the role

Join the LEGO® Brand Retail team as a full-time Team Leader and be a role model as you provide a brand experience for our customers. This full-time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

Responsibilities

• Maximize profitable sales by the regular review of sales and margin information
• Aid in ensuring appropriate and effective space management techniques are utilized
• Maintain the store graphics system (including pricing) effectively, focusing on customer service and maximizing profitable sales
• Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop our business further
• Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines
• Motivate and develop a high-performance team by sharing the LEGO® Brand, Vision and Values
• Deliver Inspirational Retail Experiences Built On LEGO Brand Values

Requirements

• Experience in a retail store environment
• Leadership and/or management experience
• Delivery of Employee training
• Cash handling and inventory/sales auditing
• Point of sale automated systems
• Merchandise maintenance and visual merchandising
• Physical specifications: constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders
• Vision abilities: close vision, depth perception, and the ability to adjust focus
• Lifting capacity: at least 30 lbs

Qualifications

• Full availability to work 40 hours per week

Skills

• Strong leadership and management skills
• Excellent customer service and interpersonal skills
• Effective communication and problem-solving abilities
• Ability to manage multiple tasks and prioritize responsibilities
• Knowledge of LEGO® Brand Retail guidelines and visual merchandising techniques

Benefits

• Family Care Leave
• Insurances
• Wellbeing initiatives and programs
• Colleague Discount
• Bonus scheme

Pay

The hourly wage for the position has a range of $20.11 to $21.51 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law.

Schedule

The schedule for this position is full-time.