Retail Store Team Lead

About the role

The Retail Team Lead supports retail store management in maintaining a high standard of customer service, well-trained employees, and sales and production through assisting in the day-to-day operations of the Goodwill Store.

Responsibilities

• Review and approve payroll.
• Communicate attendance to store management team.
• Cash handling and reconciliation.
• Coaches retail team members.
• Receive and process donations.
• Operate and supervise the operation of forklifts, pallet jacks, trash compactors.
• Operate and supervise the operation of a point-of-sale system.
• Reliable transportation for bank deposits and emergency call ins.

Requirements

• Education, Licenses, Certifications and Experience: High School graduate or GED. Previous retail management experience preferred. Current valid driver’s license without restrictions. Operation of forklift, pallet jack, trash compactor required, or ability to learn.
• Knowledge, Skills And Abilities: Excellent reading, writing, and math skills to accurately complete all transactions and documentation. Above average verbal communication skills to effectively communicate with all departments in the store, administration, customers, staff, and people with disabilities. Proven ability to supervise people. Good working knowledge of computers and Microsoft Outlook, Word and Excel. Ability to plan, organize, and implement operational needs. Excellent multitasking skills with the ability to prioritize tasks throughout the workday. Must have an eye for detail and the ability to make quick and sound decisions. Ability to work independently, with little to no supervision. Ability to freely access all areas of the store including sales floor, stock area, and register area. Ability to operate and use all equipment necessary to run store.
• Physical Requirements: Stands and walks for most of the workday. Routinely bends, stoops, pushes, pulls, reaches, kneels, twists, turns throughout the day. Ability to lift up to 50 pounds. May be required to exert 150 – 300 pounds of force. Works in an environment with occasional high stress, and short deadlines, sometimes requiring overtime.