Retail Store Tailor Part Time

About the role

The Tailor delivers high-quality craftsmanship and ensures a perfect fit for customers through clothing alterations, measurements, fittings, and garment repairs. This role requires a keen eye for detail, strong sewing and alteration abilities, and a commitment to excellence. As a key member of a high-performing team, the Tailor is expected to demonstrate reliability, accuracy, efficiency, and a strong focus on customer satisfaction. The Tailor also contributes to a positive and professional work environment by collaborating effectively with colleagues and upholding company standards at all times.

Responsibilities

• Perform standard alterations (pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, lower collar adjustments) per company guidelines.
• Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest, meal periods, and non‑tailoring tasks.
• Ensure garments meet high‑quality standards: clean finishes, secure stitching, even seams, removal of loose threads and pins.
• Press garments for a clean crisp finish.
• Maintain a clean, organized, efficient workspace; store and maintain tools and materials properly.
• Demonstrate proficiency with all tailor shop equipment.
• Accurately tag, organize, and prepare completed work for customer pickup.
• Assist with inventory management: monitor tailoring supplies and request replenishment as needed.
• Support front‑of‑house activities: cleaning, restocking merchandise, assisting customers.
• Participate in customer consultations at management’s direction, offering guidance on alterations and fit.
• Deliver exceptional customer experience by listening to needs and providing personalized solutions.
• Adapt to changing workload priorities and scheduling needs as directed by management.
• Share specialized tailoring knowledge/techniques with fellow tailors for consistent quality and skill development.
• Assist in training sales staff on tailoring fundamentals (marking, fitting, measuring, pressing).
• Seek and respond to constructive feedback from management; communicate concerns or requests promptly.
• Report incidents, accidents, or safety hazards to the manager on duty or Regional Manager.
• Support sales staff by providing tailoring insights that enhance product knowledge and improve customer experience.
• Uphold standards of professional appearance and personal care.

Physical And Mental Requirements

• Ability to operate small tools and equipment (needles, scissors, sewing machines, presses) with precision.
• Ability to understand, follow, and execute detailed instructions.
• Ability to sit and stand for extended periods of time.
• Strong attention to detail to ensure garments meet quality standards.
• Excellent time management skills to complete each alteration efficiently within designated timeframes.
• Ability to communicate clearly and professionally.
• Ability to read, count, and write to complete required documentation accurately.
• Physically able to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
• Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Pay

Pay Range: $17.13‑$27.42/hr. Final salary considers individual’s skills, background, and experience; base pay based on market location and may be subject to prevailing wage laws if applicable.