Retail Store Specialist - no nights Fort Worth

About the Role

A memorable retail experience starts with people who know how to connect with customers, solve problems and make the buying process easy. Whether you’ve worked as a retail associate, retail sales associate, sales associate or store associate, you know that great customer service can turn a routine purchase into a positive customer experience. We’re looking for a full‑time Retail Store Specialist who can wow customers with exceptional service and support daily store operations in Fort Worth, TX. This role is ideal for someone who enjoys being part of a close‑knit team and loves working with people. At Saf‑Gard® Safety Shoe Company we keep things straightforward—no unnecessary bureaucracy, just good people helping hardworking customers stay safe on the job.

Responsibilities

• Provide friendly, knowledgeable customer service while helping customers select safety footwear.
• Learn product lines and explain features, fit, and benefits to customers.
• Use Aetrex Foot Scanning Technology to help customers optimize fit.
• Process sales transactions, including cash and credit‑card payments, using POS systems and mobile checkout tools.
• Look up customer information, purchase history, and program details within company systems.
• Maintain clean, organized, and fully stocked showroom displays while supporting visual merchandising initiatives.
• Merchandise incoming inventory and assist with inventory management and product organization.
• Support local store growth through outreach, marketing, and customer engagement efforts.
• Assist with store operations and administrative support tasks as needed.
• Help create a positive, team‑oriented store environment as a valued retail team member.
• Cross‑train in other administrative office duties, ordering supplies, receiving mail, etc.
• Perform other duties as assigned.

Requirements

• At least 1 year of retail sales or customer service experience.
• Strong communication and interpersonal skills.
• Friendly, dependable, and customer‑focused attitude.
• Ability to stay organized and manage multiple responsibilities.
• Comfortable learning new systems and technology.
• Ability to work both independently and as part of a team.
• Experience handling cash and credit‑card transactions accurately.
• Ability to learn and use our retail operating systems (Navision).

Schedule

Full‑time position: Monday‑Saturday, 9 am‑6 pm. Saturday availability required.

Benefits

• Company‑paid dental, vision, long‑term disability, short‑term disability, and life insurance (effective the first of the month after 60 days).
• Multi‑tiered medical insurance plans (benefits valued at over $10,000 annually).
• 8 paid holidays per year.
• PTO available after 90 days, accrued bi‑weekly at 3.08 hours (2 weeks annualized after 1 year); accrual increases to 4.62 hours after 7 years (3 weeks annualized).
• 401(k) plan with 50 % employer match on the first 6 % of employee base pay.
• Stable, long‑term career opportunities with room for growth and advancement.
• Supportive, team‑oriented work environment.
• Cross‑training and development opportunities across departments.

About Saf‑Gard®

We’ve been in the safety footwear business for more than 40 years. We know safety matters, and we also know relationships matter. That’s why we work hard to make things easier for our customers and for each other. At Saf‑Gard®, you’re not just another employee buried in a corporate machine. We’re a close‑knit family that believes in working hard, helping each other out, and treating people the right way. Our culture is built around trust, teamwork, and common sense, and it has helped us grow for more than four decades.