Retail Store Sales Associate (PT) (Seasonal)

About the role

New Balance empowers people through sport and craftsmanship to create positive change in communities around the world. The Retail Sale Associate ensures smooth operations in retail stores while providing exemplary customer service.

Major Accountabilities

• Greet and make customer contact
• Understand the customer's needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best – neat, organized, and well stocked
• Maintain proper labeling and pricing of items
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Requirements for Success

• Must be 18 years of age or older
• People-oriented personality
• Past retail experience preferred, but not required
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift 4 lbs. frequently, lift max 8 lbs. occasionally, kneel/squat frequently, move boxes up to 50 lbs. (with assistance if necessary), stand for extended periods, climb ladders occasionally, and climb/descend stairs frequently (depending on location)

Pay and Benefits

Sawgrass Mills, FL Retail Only
Pay Range: $14.00 - $16.00 - $19.20 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits: Comprehensive traditional benefits package including medical, dental, vision, life insurance, and 401K. More nontraditional perks include online learning and development courses, tuition reimbursement, $100 monthly student loan support, and various mentorship programs. Lifestyle reimbursement, vacation, holidays, and parental leave are also provided.

Equal Opportunity Employer

New Balance is committed to equal opportunity and provides a safe and inclusive workplace for all current and prospective associates. We take affirmative action to ensure that employment, training, compensation, transfer, promotion, and other terms, conditions, and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information, and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran, or other protected veteran.