Retail Store Operations Manager

Responsibilities

• Optimize back-of-house operations and maintain a stable, professional, and compliant work environment
• Maintain consistent, efficient product flow within the store and hit the store's shrink target of 1% or less
• Build productive, compliant weekly schedules within payroll targets and labor regulations to optimize floor coverage
• Execute weekly cycle counts and process weekly damages to maintain strict inventory integrity
• Cover product requests and facilitate inventory reallocation to the Distribution Center as required
• Run hiring and onboarding execution at the store level, including postings, candidate flow, and first-week ramp
• Document store-level operational workflows to feed the Senior Manager of Stores' network playbook
• Partner with the Sales Manager to maximize store profitability, coordinate floor coverage, BOH support, and replenishment timing
• Own the store's payroll spend, shrink dollars, damage write-offs, and BOH/supply budgets
• Direct and manage BOH associates and key holders, building a strong store-level talent bench

Requirements

• 3+ years of experience in a retail store operations, logistics, or inventory management role preferred
• Proven ability to track and manage core operational KPIs like store payroll %, shrink %, and inventory accuracy %
• Strong background in drafting schedules and ensuring compliance with labor regulations
• Excellent communication, coaching, and interpersonal skills
• Able to stand for extended periods, lift moderate weight, and coordinate rigorous physical inventories
• A passion for the outdoors, adventure, and the Huckberry brand
• Interest in menswear and lifestyle brands

Benefits

• Medical, Dental, Vision benefits
• 401(k) and employer match
• Annual Huckberry shopping credits
• Paid Sabbatical leave at 4 years
• Mental health resources
• Paid Parental Leave
• Paid Vacation & Paid Sick Leave
• Volunteer Time Off
• Generous employee discount