Retail Store Manager | Pheasant Lane

About the Role

Lovisa is seeking a passionate, fashion-forward Store Manager to lead a high-energy team and deliver exceptional customer experiences in a fast-paced retail environment.

Who We Are

Lovisa is redefining the world of jewellery – making it stylish, affordable, and accessible. With 150+ new styles landing in-store each week, the brand stays ahead of trends and empowers customers to feel fabulous every day. As a rapidly growing global brand, Lovisa creates incredible opportunities for passionate individuals looking to build a career in fashion retail and contribute to something bigger.

What's In It for You

• Career growth – with stores opening globally, Lovisa offers endless opportunities to grow, whether stepping up in-store or exploring international pathways
• Birthday leave – a paid day off on your birthday
• Team member perks – discounts on jewellery, access to exclusive competitions, and rewards recognising your work
• World-class training – hands-on training in retail, customer service, and ear and body piercing
• Supportive culture – lead a passionate, dynamic team in a fun and collaborative environment where you succeed together

What We're Looking For

• Leadership with style: Fashion-focused with a strong ability to inspire and motivate your team to deliver on-trend customer experiences
• A can-do attitude: Confident managing operations, driving results, and creating a positive team culture through action and example
• Customer first mindset: Go above and beyond to create unforgettable in-store experiences where every customer feels seen, supported, and stylish
• Drive to succeed: Thrive on achieving sales targets, creating an engaging store atmosphere, and leading your team to success

Key Responsibilities

• Inspire and coach your team to deliver exceptional customer experiences that reflect brand values
• Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic
• Lead day-to-day operations and ensure stock is beautifully presented and well-managed – always on-brand and on-point
• Champion Lovisa's 10 + 1 Culture Commitments and foster a strong team connection
• Provide ongoing development and training to elevate your team's skills and confidence
• Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention