Retail Store Manager

About the role

The Retail Store Manager will oversee a retail location and its staff to achieve profitable sales in the Madison location.

Responsibilities

• Ensure that your store achieves company objectives and KPI goals
• Lead an operationally sound business by balancing company policies, procedures & shrink/loss prevention
• Recruit, develop and train top talent who are sales and customer focused
• Set the example and ensure the team is providing an exceptional shopping experience to customers of all ages
• Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with Stefans Soccer management & support teams
• Report on buying trends, customer needs, profits, etc.
• Propose innovative ideas to increase market share
• Deal with all issues that arise from staff or customers (complaints, grievances, etc)
• Teach and uphold Stefans Soccer’s code of conduct and business model

Requirements

• Passion for customer service; Some knowledge of the sporting goods industry a bonus.
• Bachelor's degree in Business, Business Administration preferred or recent related experience.
• Ability to stay calm, patient and professional at all times.
• Strong leadership skills with a proven record of motivating staff.
• Excellent communication, sales and customer service skills.

About Stefans Soccer

Stefans Soccer is a nationally recognized, soccer specialty retail & institutional sales organization dedicated to excellence. We are a family owned and operated company. Our employees enjoy a work culture that focuses on their career growth.

Benefits

Competitive benefits package including medical, dental, vision, 401k with company match, vacation and sick time, Paid holidays, employee discount.

Pay

$33,500 - $54,000

Schedule

Exciting & fast moving work environment, Like-minded co-workers