Retail Store Manager

About the role

The Retail Store Manager ("RSM") oversees the sales and operational standards of a Prime Communications ("Prime" or "Company") retail location. The role involves leading personnel, driving performance, and managing operations.

Responsibilities

• Lead personnel to achieve sales quota and customer service goals.
• Develop and implement programs and processes to enhance customer experience and sales.
• Manage customer experience and resolve billing/service issues.
• Train personnel on compensation plans and new products/promotions.
• Ensure operational compliance and proper implementation of company values.
• Manage inventory and maintain store appearance.
• Communicate with leadership and support team members.
• Participate in launching new products/services.

Requirements

• Excellent sales and leadership skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Effective communication and interpersonal skills.
• Strong organizational and attention to detail skills.
• Familiarity with wireless terminology and AT&T Mobility systems.
• Reliable transportation to assist at other locations within 30 minutes radius from home store.

Qualifications

• 6+ months of sales management experience.
• 3+ years of full-time retail work experience.

Skills

• Customer service and sales skills.
• Leadership and motivational abilities.
• Computer and wireless equipment proficiency.
• Attention to detail and organizational skills.
• Ability to work in a fast-paced environment.

Benefits

• New Hire Ramp-Up Bonus payments during the first three months of employment.
• Training and opportunity for growth.
• Medical, dental, vision, paid time off, 401k, and more.
• Prime Scholars - Education Benefit (Tuition Discount).