Retail Store Manager

Responsibilities

• Lead, train, and coach a team of 25–50 employees including assistant managers and front-line staff
• Create a positive, inclusive, and performance-driven culture aligned with Mint Cannabis values
• Conduct team meetings, performance reviews, and ongoing coaching to ensure accountability and development
• Oversee day-to-day dispensary operations, including opening/closing, shift coverage, cash handling, and compliance
• Maintain a consistent, compliant, and customer-focused experience through monitoring store appearance, cleanliness, and functionality
• Ensure full compliance with all state and local cannabis regulations, company policies, and SOPs
• Manage Facility Agent Cards, ID verification, and documentation procedures
• Enforce safety and security protocols including alarm systems, cash handling, and loss prevention
• Work with inventory and procurement teams to maintain accurate stock levels and timely product rotation
• Oversee daily financials, including cash reconciliation, banking deposits, and reporting
• Support sales forecasting and budgeting while managing labor and operational expenses
• Collaborate with marketing to execute promotions and in-store campaigns
• Partner with leadership and support teams on cross-functional initiatives and regional planning
• Engage in local community outreach and brand-building opportunities

Qualifications

• 3+ years of retail management experience, preferably in a high-volume, regulated environment
• 1+ year of cannabis industry experience strongly preferred
• Demonstrated success in team leadership, operational execution, and customer service excellence
• Strong working knowledge of compliance, inventory management, and cash handling procedures
• Excellent communication, organizational, and decision-making skills
• Proficiency with POS systems and retail management software
• Must be at least 21 years of age
• Must possess or be eligible to obtain and maintain a Facility Agent Card per state regulations
• Must be able to pass a background check and fingerprint clearance