Retail Store Manager

About the role

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

Responsibilities

• Empower your team to deliver exceptional customer experiences while driving sales and exceeding key performance indicators (KPIs).
• Attract, hire, and retain a diverse team of top talent by setting clear goals and expectations.
• Train, mentor, and develop your team, leveraging individual strengths and fostering growth opportunities.
• Accurately forecast payroll to optimize productivity, ensuring the team achieves sales and payroll targets while managing operational workloads efficiently.
• Oversee P&L, strategically driving revenue growth and improving store efficiency.
• Identify underperforming areas and implement solutions using company programs and tools.
• Stay ahead of business trends and share insights with senior leadership to refine strategies and improve results.
• Create a sense of urgency and accountability within the team, adapting quickly to shifts in the retail landscape.
• Protect company assets by ensuring compliance with safety protocols, inventory control, and loss prevention procedures, all while adhering to local, state, and federal regulations.
• Analyze trends and manage stock levels to avoid shortages or overstock, ensuring that inventory is ordered and managed efficiently.

Requirements

• 3+ years of retail leadership experience, preferably in a fast-pace, high-volume environment.
• Proven ability to drive sales and consistently exceed performance goals in a fast-paced environment.
• Experience building and leading high-performing teams with a focus on talent development, mentorship, and succession planning.
• Strong communication skills and the ability to collaborate effectively across all levels of the organization.
• Exceptional customer service skills with a solutions-oriented mindset.
• Open to giving and receiving feedback, and skilled at managing change and fostering adaptability.
• Demonstrated success in overseeing store operations, including visual merchandising, financial management, and loss prevention.
• Flexibility to work nights, weekends, and holidays as needed.
• Commitment to maintaining compliance with state regulations.

Qualifications

• Physical requirements include standing, walking, talking or hearing, stooping, kneeling, crouching or crawling, using hands and fingers to feel, reaching with hands and arms, lifting up to 25 pounds, climbing, balancing, and lifting up to 50 pounds, close vision (clear vision at 20 inches or less), and working in confined spaces.
• Close vision (clear vision at 20 inches or less) is required.
• Work environment includes a professional retail setting with access to standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets.

Skills

• Leadership and management skills.
• Customer service and sales skills.
• Team building and development skills.
• Financial management and forecasting skills.
• Business trend analysis and strategic planning skills.
• Inventory management and compliance skills.

Benefits

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Pay

$60,000—$65,000 USD

Schedule

This position has travel requirements of 10%—25%.