Retail Store Management Trainee - 3751

We are seeking a Retail Store Management Trainee with a minimum of six months of store management experience to join our team. This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position.

Pay

$13.00 to $19.00 per hour. Store Manager Trainees earn commission based on productivity (2-8% of gross profit from personal performance) and a bonus based on store performance. Retail sales associates can earn up to an additional 8% on transactions, averaging $5.74 per hour on top of the hourly rate.

Schedule

Store Manager Trainees work 45+ hours per week, including weekends and holidays. Hours are based on business needs and are not guaranteed. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Responsibilities

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring asset protection procedures are followed.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, and enterprise-level reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of all loans issued.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Work with a wide variety of merchandise, including jewelry, tools, electronics, and firearms (in FFL locations).

Requirements

• Minimum of 1 year of retail management experience.
• Willing and able to lift/carry up to 50 pounds.
• Ability to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational and analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply.

Benefits

• Comprehensive medical, dental, vision, life, supplemental, and other voluntary insurance options (eligibility required).
• Earned Wage Access program: withdraw up to 50% of wages earned up to seven times per payroll cycle, available from the second day of employment.
• Employee discounts available from the first day of active employment.
• Tuition Reimbursement: up to $2,000 per year for full-time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies through FirstCash Perks.
• Auto-enrollment in the FirstCash 401k program after six months of employment.
• Access to the FirstCash Pet Insurance program.
• Paid vacation: one week after six months, two weeks after one year, and increasing up to 120 hours after five years (adjusted per state/local requirements).
• Sick/personal time: 8 hours after six months, 16 hours annually thereafter, increasing to 24 hours after five years (adjusted per state/local requirements).