Retail - Store & Local Events Host
Michaels Stores · Gilford, NH · 1 mo ago
Art & CreativePart-time
We need to output only HTML fragment, using for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. No filler like "commensurate with experience". No Pay/Schedule/Benefits unless stated. Benefits are mentioned: "Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs." So we can include Benefits section with list.
Pay: not mentioned. Schedule: not mentioned (though mentions work hours include nights, weekends, early mornings). That could be schedule info. The posting says: "work hours include nights, weekends, and early mornings". That's schedule specifics. So we can include Schedule section with that detail.
Qualifications vs Requirements vs Skills: The posting: They have "Preferred Knowledge/Skills/Abilities", "Preferred Type Of Experience", "Physical Requirements", "Work Environment". Also "The Job Requires Energetic and enthusiastic..." etc. We need to map to headings: About the role (intro paragraph), Responsibilities (list of duties), Requirements (maybe physical requirements and work environment?), Qualifications (maybe preferred knowledge/skills/abilities?), Skills (maybe list of skills). But we must not create thin sections; we can combine similar content.
We need to preserve all substantive info. Let's extract:
Job location: Store - Laconia, NH (maybe metadata, we can put in short p). The job title is not to be repeated as heading.
Content:
- Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests.
- Deliver friendly customer service by helping customers shop at our store and find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
- Event Coordination: Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client’s feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.
- Customer Experience: Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly check out experience.
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customer on Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck un-load, stocking and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Preferred Knowledge/Skills/Abilities: (list)
- Other duties as assigned (maybe not needed)
- Preferred Type Of Experience: The Job Requires Energetic and enthusiastic and personality.
- The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
- Must have excellent people skills.
- Must have experience working with children and children’s events.
- Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
- Must have organizational skills, interpersonal skills, and creative problem-solving skills.
- Retail and/or customer service experience required
Physical Requirements:
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Work Environment:
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Legal: Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Company description: At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Benefits: as above.
We need to exclude boilerplate: EEOC, legal, etc. Also exclude navigation/cookie etc. Also exclude application instructions (none present). Also exclude duplicated lines.
Now decide sections:
- About the role: could be a brief paragraph summarizing the role: maybe combine the first few sentences: "Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises." That seems appropriate.
- Responsibilities: list of duties (event coordination, customer experience, operational tasks). Could be a big list.
- Requirements: maybe physical requirements and work environment? Or we could have Requirements (physical requirements) and Qualifications (preferred knowledge/skills/abilities). But we need to avoid thin sections. Could combine Requirements and Qualifications into one? But headings are prescribed; we can include both if they have substantive content.
- Skills: maybe list of skills (people skills, communication, organizational, etc.)
- Benefits: list.
- Schedule: mention work hours include nights, weekends, early mornings.
We should not include Pay.
Let's craft.
We need to output only HTML fragment, no /. Use
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. No filler like "commensurate with experience". No Pay/Schedule/Benefits unless stated. Benefits are mentioned: "Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs." So we can include Benefits section with list.
Pay: not mentioned. Schedule: not mentioned (though mentions work hours include nights, weekends, early mornings). That could be schedule info. The posting says: "work hours include nights, weekends, and early mornings". That's schedule specifics. So we can include Schedule section with that detail.
Qualifications vs Requirements vs Skills: The posting: They have "Preferred Knowledge/Skills/Abilities", "Preferred Type Of Experience", "Physical Requirements", "Work Environment". Also "The Job Requires Energetic and enthusiastic..." etc. We need to map to headings: About the role (intro paragraph), Responsibilities (list of duties), Requirements (maybe physical requirements and work environment?), Qualifications (maybe preferred knowledge/skills/abilities?), Skills (maybe list of skills). But we must not create thin sections; we can combine similar content.
We need to preserve all substantive info. Let's extract:
Job location: Store - Laconia, NH (maybe metadata, we can put in short p). The job title is not to be repeated as heading.
Content:
- Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests.
- Deliver friendly customer service by helping customers shop at our store and find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
- Event Coordination: Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client’s feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.
- Customer Experience: Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly check out experience.
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customer on Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck un-load, stocking and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Preferred Knowledge/Skills/Abilities: (list)
- Other duties as assigned (maybe not needed)
- Preferred Type Of Experience: The Job Requires Energetic and enthusiastic and personality.
- The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
- Must have excellent people skills.
- Must have experience working with children and children’s events.
- Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
- Must have organizational skills, interpersonal skills, and creative problem-solving skills.
- Retail and/or customer service experience required
Physical Requirements:
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Work Environment:
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Legal: Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Company description: At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Benefits: as above.
We need to exclude boilerplate: EEOC, legal, etc. Also exclude navigation/cookie etc. Also exclude application instructions (none present). Also exclude duplicated lines.
Now decide sections:
- About the role: could be a brief paragraph summarizing the role: maybe combine the first few sentences: "Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises." That seems appropriate.
- Responsibilities: list of duties (event coordination, customer experience, operational tasks). Could be a big list.
- Requirements: maybe physical requirements and work environment? Or we could have Requirements (physical requirements) and Qualifications (preferred knowledge/skills/abilities). But we need to avoid thin sections. Could combine Requirements and Qualifications into one? But headings are prescribed; we can include both if they have substantive content.
- Skills: maybe list of skills (people skills, communication, organizational, etc.)
- Benefits: list.
- Schedule: mention work hours include nights, weekends, early mornings.
We should not include Pay.
Let's craft.
We need to output only HTML fragment, no /. Use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to ensure we don't repeat job title as heading.
Let's produce:
Store - Laconia, NH
maybe as metadata.
Then About the role
with paragraph(s).
Then Responsibilities
with list.
Then Requirements
with list for physical requirements and work environment? Could separate but we can combine.
Then Qualifications
with list for preferred knowledge/skills/abilities and experience.
Then Skills
maybe not needed if we already covered in Qualifications; but we could separate skills list: excellent people skills, experience working with children, communication skills, organizational skills, interpersonal skills, creative problem-solving, retail/customer service experience.
But that may be thin. However we have content for skills. Could combine Qualifications and Skills? But we need to follow instruction: use headings only when posting has real specific content. It does have specific content for skills. So we can include Skills.
But we must avoid duplication: if we list skills also in Qualifications, that duplicates. Better to separate: Qualifications could be about experience and education? But posting doesn't have education. So maybe Qualifications: "Retail and/or customer service experience required", "Must have experience working with children and children’s events". Skills: list of people skills, communication, organizational, etc.
Let's decide:
- About the role: paragraph.
- Responsibilities: list of duties (event coordination, customer service, operational tasks).
- Requirements: physical requirements and work environment (maybe combine).
- Qualifications: experience requirements (retail/customer service, experience with children).
- Skills: people skills, communication, organizational, problem-solving.
- Benefits: list.
- Schedule: paragraph about work hours.
We must not include filler like "Other duties as assigned" maybe we can include as a bullet under Responsibilities? It's generic but still part of posting. It's not filler like "commensurate with experience". It's a statement. Could include but it's vague. Might be okay.
We need to preserve all substantive information; "Other duties as assigned" is substantive? It's a placeholder but appears in posting. Might be okay to include.
Let's extract bullets for Responsibilities:
From the posting, we can break into bullet points:
- Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests.
- Deliver friendly customer service by helping customers shop at our store and find what they’re looking for.
- Ensure all customers receive a fast and friendly checkout experience.
- Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client’s feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.
- Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly check out experience.
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customer on Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck un-load, stocking and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (
- for any list of duties/requirements/benefits. Use
for prose. We need to ensure we don't repeat job title as heading. Let's produce:
Store - Laconia, NH
maybe as metadata. ThenAbout the role
with paragraph(s). ThenResponsibilities
with- list.
Then
Requirements
with- list for physical requirements and work environment? Could separate but we can combine.
Then
Qualifications
with- list for preferred knowledge/skills/abilities and experience.
Then
Skills
maybe not needed if we already covered in Qualifications; but we could separate skills list: excellent people skills, experience working with children, communication skills, organizational skills, interpersonal skills, creative problem-solving, retail/customer service experience. But that may be thin. However we have content for skills. Could combine Qualifications and Skills? But we need to follow instruction: use headings only when posting has real specific content. It does have specific content for skills. So we can include Skills. But we must avoid duplication: if we list skills also in Qualifications, that duplicates. Better to separate: Qualifications could be about experience and education? But posting doesn't have education. So maybe Qualifications: "Retail and/or customer service experience required", "Must have experience working with children and children’s events". Skills: list of people skills, communication, organizational, etc. Let's decide: - About the role: paragraph. - Responsibilities: list of duties (event coordination, customer service, operational tasks). - Requirements: physical requirements and work environment (maybe combine). - Qualifications: experience requirements (retail/customer service, experience with children). - Skills: people skills, communication, organizational, problem-solving. - Benefits: list. - Schedule: paragraph about work hours. We must not include filler like "Other duties as assigned" maybe we can include as a bullet under Responsibilities? It's generic but still part of posting. It's not filler like "commensurate with experience". It's a statement. Could include but it's vague. Might be okay. We need to preserve all substantive information; "Other duties as assigned" is substantive? It's a placeholder but appears in posting. Might be okay to include. Let's extract bullets for Responsibilities: From the posting, we can break into bullet points: - Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. - Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. - Ensure all customers receive a fast and friendly checkout experience. - Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. - Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events. - Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. - Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. - Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. - Communicate events with clients and store team members. - Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. - Adjust plans and events based on client’s feedback and needs. - Create backup or emergency plans to be executed as needed. - Ensure client satisfaction for scheduled events. - Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event. - Help customers shop, locate products, and provide them with solutions. - Provide fast and friendly check out experience. - Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. - Educate customer on Voice of Customer (VOC) survey. - Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) - Participate in the truck un-load, stocking and planogram (POGs) processes. - Complete merchandise recovery and maintenance. - Perform Store in Stock Optimization (