Retail Store Environment Team Member

Maintain Store Standards

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises.

Customer Service

Deliver friendly customer service, help customers shop our store and find what they’re looking for.

Cleaning Duties

• Collects and disposes of trash following approved procedures.
• Dust and damp mop floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment.
• Mixes water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep cleans key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.

Supervision and Compliance

• Keeps cleaning equipment neat and orderly; notifies supervisor of supply needs in advance for replenishment.
• Sets out to areas requiring cleaning; takes initiative to complete the task.
• Completes all tasks assigned by supervisor.
• Performs tasks in accordance with all federal, state and county guidelines.

Team Interaction

Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.

Project a positive image and serve as a role model for other Team Members.

Additional Duties

• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Achieve enrollments for Rewards program and Private Label Credit Cards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• If assigned, to retrieve shopping carts or while unloading trucks.
• Work in a frame shop containing glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.
• Use of standard commercial cleaners and chemicals from cleaning supplies.

Public Retail Store Setting

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks.

Preferred Knowledge/Skills/Abilities

• Preferred Type of experience the job requires: Retail and/or cleaning experience preferred.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• If assigned, to retrieve shopping carts or while unloading trucks.
• Work in a frame shop containing glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.
• Use of standard commercial cleaners and chemicals from cleaning supplies.

Other Information

• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
• The Michaels Companies Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise.
• Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
• At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members.
• Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
• Michaels is an Equal Opportunity Employer.
• We are here for all Team Members and all customers to create, innovate and be better together.
• Michaels is committed to the full inclusion of all qualified individuals.
• In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.
• EEOC Know Your Rights Poster in English
• EEOC Know Your Rights Poster in Spanish
• EEOC Poster Optimized for Screen Readers
• Federal FMLA Poster
• Federal EPPAC Poster