Retail Store Associate - Temp

About the role

The Campus Store Team Member is an important part of our vibrant hub of college life and learning. Through exceptional customer service and operational excellence, our team members create welcoming retail experiences that engage students, support faculty, and build alumni loyalty. Barnes & Noble College is more than a campus bookstore—we're an integral part of the college experience. Our campus stores serve as vibrant hubs of college life and learning, creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams help elevate lives through education. The Temporary Campus Store Team Member plays an important role in delivering an exceptional retail experience while supporting the daily operations of the campus store during periods of increased activity. Working alongside store leaders and teammates, this role creates a welcoming, customer‑focused environment by providing outstanding service, maintaining an organized and well‑stocked sales floor, and ensuring customers can easily find the products and services they need. Every interaction helps create a positive shopping experience that reflects the Barnes & Noble College brand.

Responsibilities

• Deliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.
• Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise that best meets their needs.
• Operate the point‑of‑sale system to accurately process transactions, including cash, credit, and financial aid purchases.
• Maintain a clean, organized, and well‑stocked sales floor through merchandising, replenishment, recovery, and housekeeping.
• Support daily store operations by assisting with inventory, receiving merchandise, order fulfillment, and other operational tasks to keep the store customer‑ready.
• Develop product knowledge by staying informed about merchandise, promotions, store services, and course materials to confidently assist customers.
• Work collaboratively with teammates to accomplish daily priorities while adapting to changing business needs in a fast‑paced retail environment.
• Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.

Requirements

• Must be at least 16 years of age (minimum age in California locations is 18).
• Previous retail or customer service experience preferred.
• Dependable, self‑motivated, and able to work both independently and as part of a collaborative team.
• Ability to remain in a stationary position for periods of time; frequent lifting, carrying, pushing, and pulling of merchandise; occasional reaching, bending, stooping, kneeling, crouching, and climbing ladders; may be required to perform routine housekeeping duties.

Skills

• Strong communication and interpersonal skills with the ability to build positive relationships with customers and teammates.
• Basic math, keyboarding, and data entry skills.
• Ability to multitask, prioritize responsibilities, and adapt to changing business needs in a fast‑paced retail environment.
• Passion for delivering exceptional customer service and creating a positive shopping experience.

Benefits

• DailyPay earned wage access.
• Sick time accrual from date of hire.
• Generous employee discounts, including course materials and textbooks.
• Opportunity to gain valuable experience.

Schedule

Temporary assignments offer varied weekly hours and may last up to 90 days based on business needs. A flexible schedule is required throughout the temporary assignment.