Retail Store Associate (Seasonal)
About the role
As a Part Time Retail Store Associate at Office Depot, your role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales. You will actively connect with customers, addressing their needs by recommending the right products, services, and solutions. Through enthusiasm and expertise, you will help create and nurture a vibrant sales culture, enhance visual and merchandising standards, manage freight and logistics activities, and prioritize unparalleled client satisfaction.
The Store Associate supports a customer-centric environment, engages with the local community, and contributes to a positive culture aligned with the Office Depot 5C values of Caring, Committed, Creative, Collaborative, & Courageous. You will be trained in technology and print products/services to assist customers effectively and apply cutting-edge sales principles to create satisfying customer interactions.
Responsibilities
- Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
- Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
- Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
- Consistently maintains store and print department appearance to company guidelines, ensuring a neat, clean, well-stocked environment.
- Adheres to all standards related to signage labeling and merchandise presentation.
- Follows established sorting and stocking guidelines and completes freight processes.
- Ensures freight sorting area is organized and set up in accordance with guidelines.
- Scans, investigates, and fills inventory lows and outs daily.
- Works to continually develop personal selling skills and product knowledge through sales and service tools, including completion of Tech, Print, and other applicable training.
- Ensures compliance with company policies, procedures, and practices; supports the company’s loss prevention efforts.
- Performs other duties as assigned.
Requirements
- High school diploma or equivalent preferred.
- No previous experience required; retail sales experience preferred.
- Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
- Able to use technology and POS systems to access information and process transactions.
- Able to read, write, and count accurately to complete documentation, use training tools, and process inventory.
- Good interpersonal and communication skills to build selling relationships with customers and coworkers.
- Enjoys interacting with people and working in a customer-facing environment.
- Consent to periodic comprehensive background checks conducted by a third-party may be required.
About the company
The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety
We are committed to maintaining a safe and healthy work environment for our coworkers and customers. All coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Pay
The salary range for this role is $17.13 to $17.50 per hour, with all state and local minimum wages complied with, which may result in an adjustment to the salary range. You may also be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
Benefits
The company offers competitive salaries, a benefits package which includes a 401(k), and plenty of opportunities to move and grow within our organization.