Retail Store Associate (Seasonal)

The Part Time Retail Store Associate role is vital to our continued success, engaging with customers in a friendly and knowledgeable manner to create a positive shopping experience while driving sales.

About the role

As a Store Associate, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions. You will help create and nurture a vibrant sales culture, enhance visual and merchandising standards, and support freight and logistics activities. The role supports a customer-centric environment and community engagement while contributing to a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, & Courageous.

You will be trained in technology and print products/services to assist customers effectively and apply cutting-edge sales principles to create satisfying interactions. The role is essential in driving store success through sales brilliance and exceptional service in key areas such as Print and Technology.

The essential functions of this position may require consent to periodic comprehensive background checks conducted by a third-party.

Responsibilities

• Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
• Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
• Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
• Consistently maintains store and print department appearance to company guidelines, ensuring a neat, clean, and well-stocked environment.
• Adheres to all standards related to signage, labeling, and merchandise presentation.
• Follows established sorting and stocking guidelines and completes freight processes.
• Ensures freight sorting area is organized and set up in accordance with guidelines.
• Scans, investigates, and fills inventory lows and outs daily.
• Develops personal selling skills and product knowledge through sales and service tools, including completion of Tech, Print, and other applicable training.
• Ensures compliance with company policies, procedures, and practices, and supports loss prevention efforts.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent preferred; no previous experience required (retail sales experience preferred).
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Able to use technology and POS systems to access information and process transactions.
• Able to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoys interacting with people and working in a customer-facing environment.

About the company

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions. It operates through an integrated business-to-business (B2B) distribution platform and omnichannel presence, including world-class supply chain and distribution operations, dedicated sales professionals, an online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

The company is committed to maintaining a safe and healthy work environment for coworkers and customers. All coworkers are expected to support the operational safety culture by working safely and addressing potential hazards or concerns.

Pay

The salary range for this role is $19.61 to $20.80 per hour. All state and local minimum wages will be complied with, which may result in an adjustment to the salary range.

Benefits

• Competitive salaries.
• Comprehensive benefits package, including a 401(k).
• Opportunities for career growth and advancement within the organization.
• Eligibility to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.