Retail Store Associate (Seasonal)

About the role

The ideal Store Associate should be passionate about sales, delivering exceptional service, and driving operational excellence. The primary responsibilities include supporting a positive customer-centric experience, maintaining store and print department appearance, adhering to standards, following guidelines, and completing inventory tasks. Additionally, the role requires developing personal selling skills and product knowledge, ensuring compliance with company policies, and participating in loss prevention efforts.

Responsibilities

• Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
• Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
• Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
• Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
• Adheres to all standards related to signage labeling and merchandise presentation.
• Follows the established sorting and stocking guidelines and completes freight processes.
• Sets up and organizes the freight sorting area in accordance with guidelines.
• Scans, investigates, and fills inventory lows and outs daily.
• Works to continually develop personal selling skills and product knowledge through sales and service tools provided, including successful completion of Tech, Print, and other applicable training.
• Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts.
• Performs other duties as assigned.

Qualifications

No previous experience required; high school diploma or equivalent preferred. Education and experience in retail sales are preferred but not required. Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access, are necessary. Ability to read, write, and count accurately is also required. Good interpersonal and communication skills are essential for building selling relationships with customers and coworkers. Enjoys interacting with people and working in a customer-facing environment.

Skills & Competencies

• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Able to use technology and POS systems to access information and process transactions.
• Able to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoys interacting with people and working in a customer-facing environment.

Pay, Benefits & Work Schedule

The salary range for this role is $16.90 to $17.92 per hour, with all state and local minimum wages applied. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization. The company complies with the City & County of San Francisco Fair Chance Ordinance.