Retail Store Associate (Seasonal)

About the role

As a Part Time Retail Store Associate at Office Depot, your role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales. You will actively connect with customers, addressing their needs by recommending the right products, services, and solutions. Through enthusiasm and expertise, you will help create and nurture a vibrant sales culture, enhance visual and merchandising standards, manage freight and logistics activities, and prioritize unparalleled client satisfaction. The role supports a customer-centric environment, community engagement, and a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

As an entry-level Store Associate, you will receive training in technology and print products/services to ensure you can assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions and contribute to business growth. The ideal candidate is passionate about sales, delivering exceptional service, and driving operational excellence in key areas such as Print and Technology.

The essential functions of this position may require consent to periodic comprehensive background checks conducted by a third-party.

Responsibilities

• Customer Centric Experience: Proactively acknowledge and engage every customer to support a positive experience. Utilize the selling program to promote the best solutions and additional products/services. Stay aware of planned advertisements, promotions, sales, and loyalty programs.
• Store Operations Commitment: Maintain store and print department appearance according to company guidelines, ensuring a neat, clean, and well-stocked environment. Adhere to signage, labeling, and merchandise presentation standards. Follow sorting and stocking guidelines, complete freight processes, and organize the freight sorting area. Scan, investigate, and fill inventory lows and outs daily.
• Print and Tech Expertise: Develop personal selling skills and product knowledge through provided sales and service tools, including completion of Tech, Print, and other applicable training. Pursue continued education and certifications as required.
• Sales Techniques: Ensure compliance with company policies, procedures, and loss prevention efforts. Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred; no previous experience required (retail sales experience preferred).
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Able to use technology and POS systems to access information and process transactions.
• Able to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build relationships with customers and coworkers.
• Enjoys interacting with people and working in a customer-facing environment.

About The ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions. It operates through an integrated B2B distribution platform and omnichannel presence, including world-class supply chain and distribution operations, dedicated sales professionals, an online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for coworkers and customers. All coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Pay

The salary range for this role is $11.00/Hr. to $12.68/Hr., with adjustments made to comply with all state and local minimum wage laws.

Benefits

The company offers competitive salaries, a benefits package including a 401(k), and opportunities for growth within the organization. Eligible employees may participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.