Retail Store Associate, Savage x Fenty (Woodward Avenue - Detroit, MI)

About the role

Savage X Fenty is looking for a driven and passionate Retail Sales Advisor to deliver a best-in-class service experience in our Detroit, MI location. As part of our retail team, you will make a direct impact in creating a fearless, confident, and inclusive environment for our customers. You are passionate about forming genuine connections and engaging with a diverse array of customers and teammates, helping to build a forward-thinking and innovative retail experience.

Responsibilities

• Elevate the service experience by embodying our values and brand ethos, creating a welcoming culture for a diverse customer base.
• Actively engage guests and VIP members by providing an experience centered around body positivity, product knowledge, and authenticity.
• Stay well-informed on the XTRA VIP Membership model, promotions, and benefits.
• Collaborate with Store Leaders and the Sales Team to achieve store performance targets.
• Maintain Visual Merchandising standards to support a streamlined customer journey.
• Provide feedback to the store leadership team to continuously improve the customer and team experience.
• Support inventory controls by accurately receiving/transferring product, participating in inventory counts, and maintaining an organized back of house.
• Strive for excellence by actively improving day-to-day customer service, visual merchandising, and operational standards.
• Meet and exceed individual performance goals.

Requirements

• 1-2 years in a customer-facing role; experience with lingerie and intimates is a plus.
• Approach ambiguity and challenges with positivity and a growth mindset.
• Excellent interpersonal communication skills.
• Tech-savvy or comfortable using technology as part of daily responsibilities.
• Flexibility with your schedule; work hours will be based on business needs, including evenings, weekends, and holidays.
• Self-directed and highly motivated to take ownership of tasks and ensure solutions.
• Ability to work in a team-selling environment.

Skills

• Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.