Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village is designed to create an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.

Responsibilities

• Engage with customers to provide exceptional service and ensure their shopping experience is memorable.
• Manage inventory and ensure store cleanliness and organization.
• Handle customer returns and exchanges according to policy.
• Collaborate with other team members to promote the brand and support store operations.
• Support the donation process for customers and donors.

Requirements

• High school diploma or equivalent.
• Ability to stand for extended periods and lift up to 50 pounds.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Experience in retail or customer service is preferred but not required.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to work independently and as part of a team.
• Knowledge of basic computer operations and point-of-sale systems.

Skills

• Customer service orientation.
• Attention to detail.
• Problem-solving abilities.
• Organizational skills.

Benefits

• Comprehensive healthcare plans.
• Paid time off including sick leave and vacation.
• Team member discounts on store merchandise.
• Flexible spending accounts.
• Employee Assistance Program (EAP).
• Retirement plan with company matching contributions.
• Life insurance.

Pay

Starting pay ranges from $15.00 to $15.81 per hour, depending on job duties and position.

Schedule

Shifts vary based on store needs, typically ranging from 8 hours per shift to 12 hours per shift, with options for part-time positions.