Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, including restocking shelves and managing returns.
• Handle cash transactions and maintain accurate records.
• Communicate effectively with team members and management to ensure smooth operations.
• Participate in ongoing training and professional development opportunities.

Requirements

• High school diploma or equivalent.
• Ability to stand for extended periods and lift up to 50 pounds.
• Strong customer service skills and ability to interact professionally with diverse groups.
• Basic computer skills, including Microsoft Office.

Qualifications

• Experience in retail or customer service preferred.
• Positive attitude and willingness to learn.
• Ability to work flexible hours, including weekends and evenings.

Skills

• Customer service skills.
• Organizational skills.
• Attention to detail.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive healthcare plans.
• Paid time off, including sick leave and vacation.
• Team member discounts on store merchandise.
• Flexible spending accounts.
• Employee Assistance Program (EAP).
• Retirement plan with company matching contributions.
• Life insurance.
• Additional benefits such as performance merit increases.

Pay

Starting pay ranges from $14.00 to $18.45 per hour, depending on job duties and position.

Schedule

Shifts vary based on store needs, typically including weekends and evenings.