Retail Store Associate

About the role

The Retail Store Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role supports the company's mission to champion reuse and inspire a future where secondhand is second nature.

Responsibilities

• Engage with customers to provide exceptional service and ensure they have a positive shopping experience.
• Manage inventory, including sorting, pricing, and stocking merchandise.
• Handle returns and exchanges according to company policies.
• Communicate effectively with donors to manage donations and ensure proper sorting and storage.
• Participate in team meetings and training sessions to enhance skills and knowledge.
• Support the store's efforts in promoting sustainability and environmental responsibility.

Requirements

• High school diploma or equivalent.
• Ability to lift up to 50 lbs.
• Excellent customer service skills.
• Positive attitude and willingness to learn.
• Ability to work flexible hours, including weekends and evenings.

Qualifications

• Experience in retail or customer service preferred.
• Knowledge of basic computer operations and point-of-sale systems.
• Strong organizational and time management skills.

Skills

• Customer service skills.
• Attention to detail.
• Problem-solving abilities.
• Team player mentality.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation assistance and diabetes management coaching.
• On-demand care options.
• 401(k) plan with company matching contributions.
• Paid time off for leisure or other hobbies.
• Mental health services.

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on store location and operational needs.