Retail Store Assistant Manager Erie Islands Travel Plaza

On-siteInformation TechnologyFull-time

This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.

Responsible for confidently delivering performance feedback, setting goals, fostering teamwork, and clearly communicating business objectives.
Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shift supervisors.
Must be able to competently perform duties in the absence of the General Manager.
Motivate and positively influence staff, especially during times of low morale.
Strong leadership and organizational skills.
Addressing issues in a timely fashion.
Ensuring company policies and procedures are followed.
Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
Ensures cash management is accurate and processed daily; reports are delivered as per company directives.
Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
Ensures inventory data is correct by performing spot inventory counts and checks.

Passionate about helping people learn and grow the business.
Strong leadership and management skills with proven ability to motivate and inspire a team.
Excellent customer service abilities and positive attitude.
Excellent verbal and communication skills with a sharp business acumen.
2+ years experience in quick service restaurant or similar management operations.
Flexible and open work schedule.
Basic food safety understanding and practice.
Ability and willingness to lift/push objects weighing over 30 lbs.

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