Retail Store Area Team Leader

Key Responsibilities

• Strategic Leadership & Profitability Support
• Ensure the store runs smoothly in the absence of the Store Team Leader
• Daily funds are appropriately reconciled according to store closing procedures
• Backroom Efficiency
• Leverage technology to maximize scheduling effectiveness in support of managing freight
• Inventory Management
• Partner with the Store Team Leader to maintain optimal store inventory levels
• Maintaining proper merchandising and product placement
• Merchandising & Freight Management
• Lead and support the timely and accurate placement of products on the sales floor
• Develop and implement effective merchandising strategies that drive sales and optimize inventory turnover
• Monitor, lead, and assist with freight flow
• Coordinate the receiving team in ensuring accurate receipt and inspection of merchandise
• Identify and address any product shortages or overstocks
• Foster a Collaborative Team
• Support the recruitment, training, and development of store associates
• Identify and nurture high-potential associates
• Prepare them for future growth
• Foster a stable, knowledgeable team environment
• Ensure associates feel valued and empowered to succeed
• Championing a Positive Store Culture
• Ensure the store exceeds company standards for merchandising, cleanliness, and overall presentation
• Lead by example
• Ensure all operations, merchandising, and visual aspects of your area comply with company policies and programs
• Cultivate positive and productive working relationships with store leadership, associates, and field management
• Customer Service Champion
• Monitor and maintain exceptional customer service
• Exceed both company and customer expectations
• Ensure store cleanliness and visual standards
• Leverage Technology
• Support HCM processes, including associate data and timekeeping, benefits, and learning management system (LMS) operations
• Maintain the Oracle systems to manage store related expenses
• Consistent review of Domo Store Spotlight technology to ensure productivity goals are met and opportunities are addressed
• Daily use of Thinktime to ensure maximum level of efficiency for all store related communications
• Utilize mobile devices to manage technology support and operational expectations of the store

Qualifications

• 4+ years of previous retail management experience, or an equivalent combination of education and experience
• Proficient in Google platform (i.e., Sites, Slides, Drive, Docs, Sheets)
• PREFERRED: Experience with HCM and Business Intelligence tools