Jobs · Sales · North Carolina

Retail Stocking Manager

Michaels Stores · Mooresville, NC · 16 mo ago
SalesFull-time

Major Activities

  • Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and company programs to comply with applicable laws and requirements.
  • Ensure execution of company policies and standards; hold team accountable for store conditions and results.
  • Manage and support truck processes to meet standards; achieve KPIs and manage team performance.
  • Manage, execute, and support planogram and AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and feature space to visual merchandising standards.
  • Assist with interviewing, on-boarding, coaching, observing, and training of new Team members; support Talent Development activities; participate in Performance Management activities of your team; utilize leadership competencies for self-development.
  • Interact with others in an accepting and respectful manner; maintain positivity and respect, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Acknowledge customers, help locate product, and provide solutions.
  • Assist with Omni-channel processes.
  • Cross-trained in Custom Framing selling and production.

Physical Requirements

  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

  • Public retail store setting taking care of our customers; all public areas are climate controlled.
  • Some stock rooms may not be climate controlled.
  • Some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
  • Frame shop contains glass cutter and heat press.
  • Work hours include nights, weekends, and early mornings.

Other Duties As Assigned

Preferred Special Certifications or Technical Skills: Retail merchandising and customer service experience preferred.

Benefits

  • Health insurance (medical, dental, and vision)
  • Paid time off
  • Tuition assistance
  • Generous employee discounts
  • Additional benefits may vary based on location.

About the Role

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.

Qualifications

Preferred Special Certifications or Technical Skills: Retail merchandising and customer service experience preferred.

Skills

Leadership, customer service, merchandising, inventory management, and teamwork skills are essential.

Benefits

  • Health insurance (medical, dental, and vision)
  • Paid time off
  • Tuition assistance
  • Generous employee discounts
  • Additional benefits may vary based on location.

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and may include nights, weekends, and early mornings.

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