Retail Stock - Cooper Point Marketplace Rack

About the role

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals.

Responsibilities

We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. A day in the life for Sales and Customer Service includes:

• Working with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
• Assisting customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
• Creating a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
• Creating a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
• Keeping the stockrooms organized and ensuring merchandise is properly checked in and accurately ticketed
• Demonstrating expertise in all technologies used in the store environment
• Adhering to all operational, merchandise and asset protection standards
• Promoting initiatives like our Nordstrom Rewards program

A day in a life for Stock Support and Fulfillment includes:

• Receiving, unloading freight, unpacking and delivering newly arrived merchandise to selling departments
• Fulfilling customer orders in a timely manner following quality standards
• Preparing and shipping customer’s orders following quality, packing and shipping standards
• Utilizing inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
• Assisting in maintaining clean and organized selling floors and stockrooms
• Providing general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Requirements

You own this if you have:

• Clear, effective communication with strong interpersonal skills
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
• The ability to work a flexible schedule based on business needs

Physical Requirements include:

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handling bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
• Regularly lifting items weighing up to 10 pounds and occasionally up to 25 pounds
• Stock and Fulfillment Only: Frequently lifting and carrying up to 25 pounds and occasionally up to 50 pounds

Pay

The pay range for this role is $17.95 - $18.65 Hourly.

Benefits

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more