Retail Staff

About the role

Medieval Times is looking for enthusiastic Retail Sales Clerks to join our dynamic team in maintaining outstanding customer service while selling retail items and photos.

Responsibilities

• Greets customers and ascertains each customers' wants or needs
• Assists guests in enhancing the excitement of their Medieval Times experience
• Has fun while delivering a great guest experience!
• Answers questions regarding merchandise and pricing
• Describes options for taking and purchasing photos
• Uses camera to take both staged and candid photos of guests
• Sells retail items and photos to guests in the arena
• Assists in monthly and quarterly physical inventory of merchandise
• Maintains knowledge of current sales and promotions, policies regarding payment and exchanges
• Follows Medieval Times cash handling policies
• Arranges and displays merchandise to promote sales
• Assists the Bar/Beverage department with delivering drinks to guests during the show
• Performs additional duties as assigned

Qualifications

• Positivity, enthusiasm, and big smiles!
• Ability to process information through computer system
• Ability to count money and make change
• Ability to proactively engage guests in making a sale
• Ability to effectively communicate with Management, Team Members and Guests
• Ability to read, count, and write to accurately complete all documentation
• Physical ability to stand, walk, and walk up and down stairs during assigned shifts
• Physical ability to lift up to 40 lbs.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed

Education and experience

• High school diploma preferred
• Great 1st job opportunity, no experience necessary, just an outgoing personality with a passion for guest service

Benefits

• Gym Reimbursement
• 401(k) company match
• Complimentary show tickets
• Fun environment and great company culture
• Opportunities for cross-training and advancement

Pay and schedule

• Starting pay rate: $17.93/hour
• Part-time position
• No health benefits are included but 401(k) is offered day one and includes a company match