Retail Sprint Manager

Stellantis Financial Services (SFS) is the captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission of enhancing our customer's experience.

About the role

The Retail Sprint Manager is responsible for assigned projects and initiatives for the Retail indirect auto finance originations project team. Partners with business stakeholders and the sprint team to deliver production support modifications, new features, and new or revised processes within the Retail originations system. This is a hybrid position. Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Responsibilities

• Manage, coach, and develop performance reviews and goal setting for the Sprint Team staff
• Participate in research efforts for potential new products and vendors to represent and analyze feasibility within our framework
• Collaborate with Project Manager to manage vendor relationships to help define vendor requirements, test plans and implementation plans relating to the Retail originations system
• Manage multiple initiatives that are at different stages in the development lifecycle at a single time
• Responsible for the product backlog, organizing sprints, and are expected to answer questions from developers as needed
• Take project management initiatives and draft stories into tasks that the development team can execute on
• Manage daily triage processes for any operational tickets that are filtered into the team and work with the project management leaders to make tradeoff decisions
• Analyze past enhancements and create testing plans to optimize experiences
• Identify opportunities for testing and product enhancements based on results
• Perform other ad hoc duties as assigned
• Lead and oversee day-to-day activities and work schedules of assigned employees, providing work-related guidance to the Project Management team
• Authority to hire, fire, promote, demote, discipline, reassign, or alter benefits of employees in consultation with senior management and Human Resources

Requirements

• Minimum 5 years relevant auto finance experience or other lending experience required
• High school diploma and/or GED required
• Extensive experience in design, development, implementation of product plans, and full product lifecycle methodologies
• Strong knowledge of product specialty/job area, principles, concepts, and practices
• Demonstrated experience in creating, prioritizing, and recommending epics and features; and conducting competitive research and analysis
• Ability to write reports, correspondence, test plans, and business requirements
• Excellent oral and written communication and interpersonal skills
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers
• Advanced skills in MS Office, familiarity with configurable origination systems
• Strong ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Qualifications

• Preferred: Bachelor’s degree in business, marketing, engineering, communications, or a related field
• Originations experience and operating within a sprint environment or equivalent combination of education and work-related experience
• Agile or SAFe Agile experience
• defi LOS preferred
• Jira and Confluence skills a plus

Schedule

• Travel 10-25% as required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.