Retail Sourcing Specialist

About the role

The Retail Sourcing Specialist contributes to the growth of the Retail Rescue and Red Barrel Programs through positive interaction with retail stores and partner pantries. This role is responsible for monitoring retail donor activity and partner agency activity by running reports, analyzing data and trends, and keeping management well informed of program activities.

Responsibilities

• Spend 60% of the workweek traveling within the HFB 18-county service area building and maintaining relationships with retail donors and partner pantries who participate in the Retail Rescue and Red Barrel Programs, as well as conducting product inspections.
• Builds champions out of retail store staff to support ongoing food sourcing efforts and HFB mission/vision.
• Analyzes data and trends to coordinate store and partner pantry visits for maximum efficiency.
• Quickly solves operational issues that arise day-to-day, from software malfunctions to missing supplies to driver/store relationship challenges.
• Continually educates store personnel on their donation guidelines.
• Works with Partner Services to identify new partner pantries to participate in the expansion of the Retail Rescue and Red Barrel Programs.
• Works with Logistics Department on routing and driver performance, including regular shadowing of retail drivers to audit store donation practices and pickups.
• Thoroughly understands HFB, its mission and policies, culture, values, history, key stakeholders, and programs, as well as retail program-specific guidelines and policies.
• Makes sure retail stores follow program guidelines and escalates any issues or findings to Retail Sourcing Manager.
• Maintains and manages monthly reports for donors and HFB metric reporting.
• Organizes and maintains monthly reports for donors and HFB metric reporting.
• Participates in events outside the workday schedule/respond to emergencies by working beyond the workday schedule.

Requirements

• Education/Experience: Associate’s degree from an accredited college or university. Bachelor’s degree from an accredited four-year college or university in Communication, Retail Management, Hospitality, Supply Chain, or a closely related field preferred. Minimum of 2 years of related work experience in sales, retail, and communication.
• Skills: ServSafe Manager Certification a plus. Bilingual English-Spanish strongly preferred.
• Special Knowledge/Skills/Abilities: Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Ability to work effectively with a diverse population, including the public. Strong customer service skills and willingness to assist others. Organizational skills in managing projects simultaneously while maintaining a satisfactory work product. Ability to work independently with minimal oversight. Ability to implement new systems and procedures and to evaluate their effectiveness. Ability to develop, interpret, and evaluate policies and procedures. Skill in public speaking and delivering presentations to individuals and groups. Strong problem-solving abilities. Able to coordinate well with other departments and personnel. Attention to detail with strong organizational skills. Compliance: Carries out responsibilities in accordance with HFB policies.

Qualifications

• Ability to travel as necessary.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Requirements

• Standing or stationary position for a significant amount of the workday.
• Access, input, and retrieve information from the computer and other office productivity devices.
• Lifting 50 pounds.
• Exposure to wet and/or humid conditions, strong food-related smells, and outside weather conditions.
• Exposure to loud/elevated noises throughout the workday.

Travel Required

Travel is required for this position (up to 60% of the time and on a domestic basis within our 18-county service area in personal vehicle).

Work Environment

• Standing or stationary position for a significant amount of the workday.
• Access, input, and retrieve information from the computer and other office productivity devices.
• Lifting 50 pounds.
• Exposure to wet and/or humid conditions, strong food-related smells, and outside weather conditions.
• Exposure to loud/elevated noises throughout the workday.

Salary Description

Starting Pay: $45,000 - $56,250