Retail Shortage Control - Part Time

Join our team

Contribute to a secure shopping environment while delivering exceptional customer service!

Shortage Control Associate (SCA)

• Directly impacts store's security and overall shopping experience
• Monitor store entrances, exits, and high-risk areas for theft and dishonest activities
• Engage with customers and associates in a manner consistent with company core values
• Identify and report theft incidents and suspicious subjects to Manager on Duty
• Provide support in training associates on shortage reduction programs and processes
• Support store and field leadership by identifying and reporting theft incidents and/or suspicious subject(s)

Command Presence

• Maintain professional appearance and wear designated dress standards, radio, and earpiece
• Stand at the front of the store, remain vigilant, and be aware of surroundings
• Greet every customer entering or exiting the store with a warm smile and loud, friendly greeting
• Reduce opportunities for theft and promote a sense of control and security

Knowledge and Communication

• Possess knowledge mastery of top shortage areas and support programs aimed at theft reduction
• Communicate information about theft prevention during store rallies, collaborate with Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensure adherence to safety and security standards
• Understand the role in keeping store and assets safe and secure

Support and Guidance

• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address any unsafe practices promptly

Experience and Responsibilities

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations preferred
• Ability to stand and walk for extended periods of time and visually monitor store environment
• Maintain confidentiality
• Review, analyze, and comprehend business trends
• Exhibit a positive demeanor, strong posture, and energetic greeting
• Work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills supporting productive business relationships

Schedule

• Flexible schedule including nights, weekends, and holidays as required

Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Burlington's benefits package including medical coverage and a 401(k) plan
• Paid time off after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law

About the Role

Base Pay: $15.85 - $15.85 per hour

Location: 7350 W Alameda Ave, Lakewood, CO 80226

Posting Number: P1-1071770-6