Retail Shortage Control - Part Time

Joining the Team

Contribute to a secure shopping environment while delivering exceptional customer service as a Shortage Control Associate (SCA).

Key Responsibilities

• Maintain a professional appearance and remain vigilant at store entrances, exits, and high-risk areas.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
• Identify and report theft incidents and suspicious subjects to the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Support training associates on shortage reduction programs and processes.
• Model safety as a top priority and address any unsafe practices promptly.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods of time and visually monitor the store environment.
• Confidentiality maintained.
• Review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Disciplined decision-making and excellent communication skills.
• Commitment to treating colleagues and customers with respect.
• Belief in the power of diversity and inclusion.
• Willingness to work flexible schedules, including nights, weekends, and holidays.

Pay and Benefits

• Base Pay: $13.00 per hour
• Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
• Up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.