Retail Shortage Control - Part Time

Joining the Team

Contribute to a secure shopping environment while delivering exceptional customer service as a Shortage Control Associate (SCA).

Key Responsibilities

• Maintain a professional appearance and wear designated dress standards.
• Stand at the front of the store, remain vigilant, and be aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
• Monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
• Identify and report theft incidents and/or suspicious subjects to the Manager on Duty once identified.
• Provide support in training associates on shortage reduction programs and processes.
• Role-model safety as a top priority and address any unsafe practices promptly.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods of time and to visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Exhibit a positive attitude and expertise in store shortage reduction programs.
• Work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
• Excellent communication with customers and co-workers.
• Strong leadership skills that support fostering productive business relationships.

Benefits

• Competitive wage of $15.15 per hour.
• Flexible hours.
• Associate discount.
• Burlington's benefits package which includes medical coverage and a 401(k) plan.
• Paid time off and holidays after one year of service.
• Paid sick time in accordance with applicable law.

About the Company

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.