Retail Shortage Control - Part Time

Joining the Team

Contribute to a secure shopping environment while delivering exceptional customer service as a Shortage Control Associate (SCA).

Key Responsibilities

• Maintain a professional appearance and remain vigilant at the front of the store.
• Greet every customer with a warm smile and a loud, friendly greeting.
• Monitor the entrance for the entire duration of every shift to reduce opportunities for theft, shoplifting, and other dishonest activities.
• Identify and report theft incidents and suspicious subjects to the Manager on Duty.
• Support training associates on shortage reduction programs and processes.
• Model safety as a top priority and address any unsafe practices promptly.

Qualifications

• 1+ years of experience in customer service, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods of time.
• Confidentiality maintained.
• Review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
• Excellent communication with customers and co-workers.
• Strong leadership skills supporting productive business relationships.

Benefits

• Competitive wage of $16.80 per hour.
• Flexible hours, including nights, weekends, and holidays.
• Eligibility for Burlington's benefits package, including medical coverage and a 401(k) plan.
• Paid time off and holidays after one year of service.
• Paid sick time in accordance with applicable law.