Retail Shortage Control - Part Time

About the role

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.

Responsibilities

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• Create a secure environment and reduce opportunities for theft
• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand the role you play in keeping your store and assets safe and secure
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address any unsafe practices promptly

Requirements

1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred

Able to stand and walk for extended periods of time and to visually monitor store environment

Able to maintain confidentiality

Able to review, analyze and comprehend business trends

Able to exhibit a positive demeanor, strong posture, and energetic greeting

Able to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making

Able to communicate effectively with customers and co-workers

Able to demonstrate excellent leadership skills that support fostering productive business relationships

Qualifications

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required

Skills

Command Presence

Knowledge and Communication

Support and Guidance

Benefits

Competitive wage

Flexible hours

Associate discount

Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan

Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law