Retail Shortage Control - Part Time

Joining the Team

Contribute to a secure shopping environment while delivering exceptional customer service as a Shortage Control Associate (SCA).

Key Responsibilities

• Maintain a professional appearance and wear designated dress standards, radio, and earpiece.
• Stand at the front of the store, remain vigilant, and be aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting.
• Reduce opportunities for theft, shoplifting, and other dishonest activities by monitoring the entrance for the entire shift.
• Identify and report theft incidents and/or suspicious subjects to the Manager on Duty once identified.
• Provide support in training associates on shortage reduction programs and processes.
• Role-model safety as a top priority and address any unsafe practices promptly.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor the store environment.
• Able to maintain confidentiality.
• Able to review, analyze, and comprehend business trends.
• Able to exhibit a positive demeanor, strong posture, and energetic greeting.
• Able to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
• Able to communicate effectively with customers and co-workers.
• Able to demonstrate excellent leadership skills that support fostering productive business relationships.

Benefits

• Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan.
• Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Location and Contact Information

Address: 1701 S Commons
Zip Code: 98003
Position Type: Regular Part-Time
Career Site Category: Store Associate
Position Category: Retail Store
Base Pay: $17.50 - $17.50 per hour