Retail Shortage Control - Part Time

Job Summary

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. Your role directly impacts the store's security and the overall shopping experience for our customers.

Key Responsibilities

• Maintain a professional appearance and remain vigilant and aware of your surroundings
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting
• Monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities
• Identify and report theft incidents and/or suspicious subjects to your Manager on Duty once identified
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address any unsafe practices promptly

Requirements

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Ability to maintain confidentiality
• Ability to review, analyze, and comprehend business trends
• Positive demeanor, strong posture, and energetic greeting
• Exhibit a positive attitude and expertise in store shortage reduction programs
• Work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Benefits

• Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan
• Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law