Retail Shortage Control - Part Time

Job Summary

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

Key Responsibilities

• Maintain a professional appearance and wear designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remain vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Possess knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Communicate information about theft prevention during store rallies, collaborate with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role you play in keeping your store and assets safe and secure.
• Provide support in training associates on shortage reduction programs and processes.
• Role-model safety as a top priority and address any unsafe practices promptly.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Able to maintain confidentiality.
• Able to review, analyze and comprehend business trends.
• Able to exhibit a positive demeanor, strong posture, and energetic greeting.
• Able to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
• Able to communicate effectively with customers and co-workers.
• Able to demonstrate excellent leadership skills that support fostering productive business relationships.

Benefits

• Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan.
• Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.